RunGuard is operated by Robion Systems BV, a private limited liability company incorporated in the Netherlands ("we," "our," or "us"). We are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use the Service.
Important: RunGuard is designed for technical incident routing. It is not intended for collecting, processing, or storing personally identifiable information (PII) or sensitive data from your end users.
When you authenticate with GitHub, we collect:
When you install the RunGuard GitHub App on a repository, we access:
We do not clone your repository or read its source code as part of routine operation. The actual fix work runs on your AI executor with the permissions you grant it directly.
When your application sends errors to RunGuard via the SDK, we collect:
We do not collect: end-user PII, authentication tokens, API keys, passwords, payment information, or sensitive business data. Secrets matching common patterns (GitHub tokens, OpenAI/Anthropic keys, Bearer headers, environment-variable assignments) are redacted at ingest before storage.
We automatically collect:
We use collected information to:
We implement industry-standard security measures:
RunGuard does not execute fix code itself. The AI executor that produces a fix runs on your account. Available today: GitHub Copilot (via your Copilot seat) and Claude Code Action (via your own GitHub Actions workflow, using an Anthropic API key you store in your repository's Actions secrets). Cursor Background Agent, OpenAI Codex, Cloudflare AI, and a local-agent polling endpoint are on the roadmap. Your AI provider's privacy policy governs that execution; RunGuard never proxies, sees, or stores your AI provider tokens.
We share data with trusted infrastructure providers who help us run the Service:
All such providers are contractually obligated to protect your data and use it only for specified purposes.
We interact with GitHub APIs under the GitHub App installation you authorize: we read repository metadata, file labeled Issues containing the crash packet, and receive webhook events for Issue and pull-request lifecycle so we can update incident status. The chosen AI executor reads the Issue (or, in the future, receives a direct dispatch) and produces its own output on your repository. Each provider's own privacy terms apply to their handling of that data.
We may disclose information if required by law:
If RunGuard is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
We do not sell, rent, or trade your personal information or repository metadata to third parties for marketing purposes.
You can review and update your account information through the RunGuard dashboard.
You can close your workspace directly from Settings. Confirming with your GitHub account login wipes the workspace's Durable Object storage, deletes all crash packets and offloaded event payloads from object storage, drops repository membership in our directory, and schedules your Stripe subscription to cancel at the end of the current billing period. Billing records (subscriptions, invoices) are retained for 7 years as required by Dutch tax law; everything else goes immediately.
If something blocks the in-product flow, email info@runguard.ai and we'll complete the closure within 30 days.
You can disconnect repositories at any time from the dashboard. Per-repo executor configuration is removed immediately; the aggregated incident history for that repository is kept (and visible in your workspace) until you close the workspace.
You can revoke RunGuard's GitHub App installation at any time through your GitHub account settings. This immediately disables the Service for the affected repositories.
You can opt out of marketing emails by clicking the unsubscribe link in any email or updating your preferences in the dashboard.
We use cookies and similar technologies for:
You can control cookies through your browser settings.
RunGuard is operated by Robion Systems BV in the Netherlands. Depending on where you and our service providers are located, your information may be transferred to and processed in the European Economic Area, the United States, or any region where our infrastructure providers (e.g. Cloudflare) operate. We implement appropriate safeguards for international transfers where required.
RunGuard is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top indicates when changes were made.
For questions or concerns about this Privacy Policy or our data practices, contact Robion Systems BV at info@runguard.ai.
If you are in the European Economic Area, you have additional rights under GDPR:
To exercise these rights, contact info@runguard.ai.